Shipping policy

Shipping Policy

1. Introduction

At JUXT Golf Co., we are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from our online store.

2. Processing Time

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive another notification when your order has shipped.

3. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Overnight Shipping: 1-2 business days

Please note that delivery delays can occasionally occur.

4. Shipping Destinations

We currently ship to addresses within the United States and internationally. Please note that shipping rates and delivery times may vary for international orders.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this tracking number to check the status of your shipment on the carrier’s website.

6. Shipping Restrictions

  • We do not ship to P.O. boxes or APO/FPO addresses.
  • Some products may have restrictions on where they can be shipped due to local laws and regulations.

7. Shipping Insurance

We offer optional shipping insurance at checkout to protect your order against loss or damage during transit. If you choose to purchase shipping insurance, please contact us immediately if your order is lost or damaged.

8. Damages and Issues

If you receive your order and it is damaged or you have received the wrong item, please contact us immediately at [Customer Service Email] with your order number and details of the issue. We will address the problem promptly.

9. International Shipping

  • Customs, Duties, and Taxes: [Your Company Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
  • International Shipping Times: Delivery times for international orders may vary based on the destination country and customs processing times.

10. Contact Information

For any questions or concerns regarding shipping, please contact our customer service team at:

  • Email: lets@juxt.golf
  • Phone: ‪(312) 884-9304‬
  • Address: 25593 Tara Drive, Barrington, IL 60010

11. Changes to This Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.

Thank you for shopping with [Your Company Name]. We appreciate your business and are committed to providing you with the best possible service.